The Role

Our role profile tells the full story, but as an Administration Support Apprentice, you will work as a key team member at our busy office in Carlisle. You will support the existing administration teams with the efficient application of all required services including answering telephones, greeting customers, maintaining electronic records, supporting Advisers in their preparation for delivering customer appointments and supporting group work delivery.

This is an excellent opportunity for someone with motivation to work in a busy office environment to gain a wide range of administrative skills along with a formal business administration qualification.  This is an excellent opportunity for someone wanting a longer-term career with internal progression opportunities.

About You  

You will have:

• Minimum GCSE grade 4 or above in Maths or English (expected or achieved)
• Knowledge and/or an interest in Microsoft Office packages such as Word, Excel and PowerPoint
• Good communication skills
• An understanding of good customer service and telephony skills
• A willingness to learn

Our Benefits

We are passionate about people and support our employees to do what they do best through a dynamic and supportive working environment with opportunities for continued professional development to work across multiple contracts.

We also offer a great benefits package, including 26 days annual leave, rising each year to a maximum of 33 days; Enhanced sick pay; Enhanced pension contributions; Life assurance cover; Access to counselling service; Access to medical health plan and the opportunity to work flexibly across home and office locations, where contract specific and business needs allow.

Watch the video below to find out about the 10 reasons to join the Inspira team:

Why Inspira?

Inspira is an expert in employability skills. Through our work, we help local people into work, improve their skills and open new opportunities.

By being Bold, Relevant and Resilient our mission is to empower young people and adults to reach their full potential.  Our aim is to empower people with the tools and confidence to navigate the ever-evolving job market, making informed decisions that align with their passions and strengths.

Visit our website for more information about us and what we do: www.inspira.org.uk

Next Steps

We understand that no candidate will meet every single desired qualification/criteria. If your experience looks a little different from what we’ve identified and you think you can bring value to the role and share our values to BE Bold, Relevant and Resilient, we would love to hear from you!

To apply select ‘Apply Here’ or send your CV and covering letter, outlining your suitability for the role, along with a completed Applicant Equality Monitoring Questionnaire (below) outlining your suitability for the role to hr@inspira.org.uk.

We recommend applying at your earliest convenience as we reserve the right to close this advert at any time.

We are a Disability Confident Leader. If you require a copy of our job documents in a more accessible format or are struggling to complete the application form due to a disability, please contact us via hr@inspira.org.uk or 01931 711300.

This post is subject to an enhanced DBS Check.

Closing Date: Wednesday, 15^th April 2026

Job Profile

Overview of Benefits Package

Applicant Equality Monitoring Questionnaire